Reporting Bugs/Crashes - Please Read
Posted: Wed Oct 19, 2011 4:26 pm
Posting a bug report
When making a post here about a bug/crash, please include the following information:
When reporting a crash, please also send me (david at explorerplusplus.com) the crash dump that is created. It should be located in %temp% and be named something like Explorer++1.3.2.447-19102011-171328.dmp. The crash dump is a high priority, as it can help pin down the exact cause of the crash.
Logging
Logging can now be enabled in the nightly build. Currently (15/11/11), only a few statements are logged, but this will change with time. To enable logging, use the command:
explorer++.exe -enable_logging
When making a post here about a bug/crash, please include the following information:
- Which version of Windows you are using.
- Which version of Explorer++ you are using, and the build type (32-bit or 64-bit). This information can be found in the About dialog.
- Whether the bug arose in previous versions of Explorer++.
- What you were doing at the time of the crash/what caused the bug - e..g opening a folder, renaming a file, pasting a group of files, etc.
When reporting a crash, please also send me (david at explorerplusplus.com) the crash dump that is created. It should be located in %temp% and be named something like Explorer++1.3.2.447-19102011-171328.dmp. The crash dump is a high priority, as it can help pin down the exact cause of the crash.
Logging
Logging can now be enabled in the nightly build. Currently (15/11/11), only a few statements are logged, but this will change with time. To enable logging, use the command:
explorer++.exe -enable_logging